Changes made in FreeAgent Central

In order to preserve the promise of transparency and open communication, the change log records changes to topics made by both customers and employees. Anyone can dispute a change by clicking the "Dispute" link and entering additional details.


  • November 12, 2017 09:34
    gary
    Changed reply in topic of Reverse charge VAT - still not right by gary to Wow, I’m a prospective customer and this entire thread is a bit of car wreck for FA. (It’s ranking in Google btw.) I’m off to see how Xero handle RC charge..
  • November 09, 2017 08:15
    Ruth Broderick
    Changed reply in topic of Raising Invoices for Multiple Contacts on Single Project? by Ruth Broderick to Hi there, Thanks for getting in touch; I've added your vote to our feature request list. To echo what Kate has said above, I'm afraid we don't currently have any plans to add this to our roadmap. We do recognise that this is something that would add value for our customers so it's something we're hoping to look at in the future. Apologies that this isn't the answer you were hoping for. Many thanks, Ruth.
  • November 06, 2017 13:04
    Janice Atherton
    Reason: inappropriate language
    Dispute this change
  • November 01, 2017 16:49
    Ruth Broderick
    Changed reply in topic of Restrict access to individual bank accounts by Ruth Broderick to Hi Jamie,<br /><br />Thanks for getting in touch. We've not made any changes to this area of the app yet. As I'm sure you've seen, we have absolutely loads of requests coming through, and while we do consider them all, we unfortunately have to prioritise, meaning that some can take longer to be tackled than others. Although this isn't on our current roadmap (which runs for the next 6 months), we do want to review our user permissions in the future. When we do, we'll take all of the feedback we've had so far into account, as well as doing some more user testing, before making a call on what additional functionality we'll add to user permissions.<br /><br />Apologies that this isn't the answer you may have been hoping for.<br /><br />Many thanks,<br />Ruth.
  • October 25, 2017 15:14
    kaykay1583, the poster:
    Reason: removed by the poster
  • October 18, 2017 13:41
    Ruth Broderick
    Changed reply in topic of Accountant user permissions by Ruth Broderick to Hi chrisoshea,<br /><br />Apologies if I've created a misunderstanding - level 7 users have never been able to delete all data, it has only ever been level 8. The change that we've made is to stop the accountant role with level 8 permissions from being able to delete all data.&nbsp;So only non-accountant users with level 8 permissions will have this ability.<br /><br />Thanks,<br />Ruth.
  • October 03, 2017 10:13
    Rebekah Hay
    Changed reply in topic of Project Profitability minus VAT for non vat registered sole trader? by Rebekah Hay to Hello Lindsey,<br /><br />Thank you for your comment and hopefully I can help.<br /><br />The bottom graphic on the project header page shows profitability of the project which is shown net of VAT for both the expenses and the income regardless of whether you are registered for VAT or not.<br /><br />This is for information purposes only.<br /><br />I appreciate this was not the answer you were looking for but I hope this helps.<br /><br />Regards<br /><br />Rebekah.
  • October 03, 2017 08:35
    Ian, the poster:
    Removed a reply by Ian in Integrate with Harvest
    Reason: removed by the poster
  • September 30, 2017 20:53
    Luqman Hussain, the poster:
    Reason: removed by the poster
  • September 26, 2017 15:24
    Gary Shand, the poster:
    Removed a reply by Gary Shand in Director's Loan
    Reason: Duplicate.
  • September 26, 2017 13:12
    Gary Shand
    Reason: This content is spam.
    Dispute this change
  • September 25, 2017 08:52
    Gary Shand
    Reason: This content is spam.
    Dispute this change
  • September 19, 2017 10:37
    Rebekah Hay
    Changed reply in topic of How do I prevent capital asset categories from appearing on the balance sheet once they are fully depreciated? by Rebekah Hay to Hello Nick,<br /><br />Thank you for your comment and hopefully I can help.<br /><br />If you still have the asset, then it's correct for it to stay on the balance sheet with both cost and accumulated depreciation, even if it's fully depreciated. <br /><br />This is because even if you'll eventually scrap the asset, or sell it for a negligible value, you do still have the asset in your ownership, so it needs to stay on your balance sheet as it is. <br /><br />Please don't worry about making any changes to these figures, as they would stay as they are until you sell or scrap the asset.<br /><br />I hope this helps but if you have any questions please feel free to get back in touch.<br /><br />Regards<br />Rebekah.
  • September 18, 2017 10:42
    Michelle Smith
    Changed reply in topic of Marking Fraudulent transactions and bank refunds by Michelle Smith to Hi Aftab,<br /><p>Thanks for getting in touch and hopefully I can help you with this.</p><p><span>What I suggest you do is to explain these as Other Money Out &gt; Payment from Contra account when you made the payment and then when you are refunded explain the money in as Other Money In &gt; Receipt into Contra account. This will then appear in the Balance Sheet.</span></p><p><span>You can also enter a description so that you can identify what this relates to.</span></p><p><span>I hope this helps, however if you are still unsure please do not hesitate to get back in touch.</span></p><p><span>Michelle</span></p>.
  • September 18, 2017 10:41
    Michelle Smith
    Changed reply in topic of Marking Fraudulent transactions and bank refunds by Michelle Smith to Hi Aftab,<br /><p><span>Thanks for getting in touch and hopefully I can help you with this.</span><br /></p><p>What I suggest you do is to explain these as Other Money Out &gt; Payment from Contra account when you made the payment and then when you are refunded explain the money in as Other Money In &gt; Receipt into Contra account. This will then appear in the Balance Sheet.</p><p>You can also enter a description so that you can identify what this relates to.</p><p>I hope this helps, however if you are still unsure please do not hesitate to get back in touch.</p><p><span>Michelle</span></p>.
  • September 14, 2017 18:47
    system, a community manager for Get Satisfaction:
    Reason: ban
    Dispute this change
  • September 13, 2017 16:04
    Ruth Broderick, the poster:
  • September 04, 2017 15:50
    Michelle Smith Dispute this change
  • August 28, 2017 10:46
    Suzanne Herbison Dispute this change
  • August 25, 2017 08:43
    Michelle Smith Dispute this change
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